{"product_id":"unreasonable-hospitality","title":"Unreasonable Hospitality","description":"\u003cp\u003eA hospitality book that escaped the restaurant shelf. Will Guidara, former co-owner of Eleven Madison Park, makes the case that memorable service comes from paying unusually close attention to people and then being willing to do a little more than expected.\u003c\/p\u003e\u003cp\u003eThe stories are entertaining, but the useful part is broader: how to build a culture where generosity, creativity and high standards reinforce one another. Relevant to restaurants, shops, teams and anyone whose work involves making another person feel considered.\u003c\/p\u003e","brand":"Penguin Random House LLC","offers":[{"title":"Default Title","offer_id":50538800840867,"sku":"9780593418574","price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0727\/1199\/5555\/files\/75dc81896f2bb62840e74ec4c99aef75a0e29a1d9cecdb27279b0344adda64de.jpg?v=1790607405","url":"https:\/\/mercergoodsandstudio.com\/products\/unreasonable-hospitality","provider":"Mercer Goods \u0026 Studio","version":"1.0","type":"link"}